Report丨2024 Gartner Top Ten Strategic Technology Trends Report

Research organization Gartner has released the top ten strategic technology trends for 2024, which are: Artificial Intelligence Trust, Risk and Security Management (AI TRiSM); Continuous Threat Exposure Management (CTEM); Sustainable Technology; Platform Engineering; Artificial Intelligence Enhanced Development; Industry Cloud platform; intelligent applications; democratized generative artificial intelligence; enhanced connected workforce; machine customers.

1. Universal generative AI: Generative AI applications can allow enterprise users to access and use a large number of internal and external information sources, which means that the rapid adoption of generative AI will greatly promote the democratization of enterprise knowledge and skills. .

Gartner predicts that by 2026, more than 80% of enterprises will use APIs (application programming interfaces) or models of generative artificial intelligence, or deploy applications that support generative artificial intelligence in production environments. to 5%.

2. Artificial intelligence trust, risk, and security management: Without effective governance of artificial intelligence models, there is actually a risk of "out of control" of artificial intelligence technology. For enterprises, artificial intelligence may have some security risks throughout its life cycle, from the earliest "training data poisoning" to the "prompt word attack" when applying generative artificial intelligence. From all aspects, artificial intelligence Smart has a lot of risk exposure.

Based on this reality, Gartner proposed this "AI Trust" framework. It focuses on the governance of artificial intelligence models, as well as fairness, explainability, transparency, data protection, etc., and consists of 6 modules, namely: model operation and maintenance (ModelOps), active data protection, AI-specific security, and model monitoring (including monitoring for data drift, model drift, and/or unexpected results) and third-party model and application input and output risk control tools.

3. Sustainable technology: Sustainable technology is a digital solution framework designed to achieve environmental, social and governance (ESG) outcomes that support long-term ecological balance and human rights. The use of technologies such as artificial intelligence, cryptocurrency, the Internet of Things, and cloud computing is raising concerns about related energy consumption and environmental impact. Therefore, it becomes even more important to improve efficiency, circularity and sustainability when using IT.

Gartner predicts that by 2025, 75% of organizations will face ongoing power shortages, which will accelerate the development of sustainable IT technologies. By 2027, 25% of CIOs will have their personal compensation tied to their impact on sustainable technologies.

The following is part of the "Gartner Top Ten Strategic Technology Trends Report 2024":

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