Preview: Decoding the Double Eleven shopping spree, how does artificial intelligence “calculate carefully”?

Double Eleven, Carnival. Overnight, Taobao and Tmall users spent hundreds of billions, with a peak number of online users of tens of millions per second and a peak transaction volume of tens of thousands per second. Every purchase by a user affects every nerve of the merchant from stocking, dispatching, warehousing, logistics to after-sales service.

Artificial intelligence has become the "invisible hand" behind ultra-high load requests.

In terms of customer service alone, on November 11, 2015, Taobao + Tmall answered more than 5 million user questions through self-service, increasing Ant Financial's customer service efficiency by 20 times.

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On Double 11 this year, we invited Li Yong, head of Ant Financial’s intelligent service platform, to explain to us:

1. What challenges does Ant Financial face during Double Eleven?

2. Where will artificial intelligence play a role in the Double Eleven?

3. How to combine the research and development results of the artificial intelligence department with Alibaba products to serve a super-large user base

4. Features and difficulties of Ant Financial’s existing major intelligent services in practice

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Introduction of Li Yong:

He is currently the head of Ant Financial’s intelligent service platform.

He joined Ant Financial in 2015 and is mainly responsible for the planning and implementation of intelligent services, intelligent operations, and operation-related technical products.

He used to work as a senior R&D manager at ask.com, and has been engaged in the R&D management of search-related technologies for a long time. He has rich experience in R&D management of products and technologies related to data, search, personalization, and traffic.

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Event Details:

Time: November 11, 2 p.m.

Topic: "Ant Financial: How does artificial intelligence "calculate carefully" behind the Double Eleven? "

Guest: Li Yong

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ways of registration:

Scan the QR code on the poster below, follow the "AI Financial Review" public account, click "Open Class" in the menu to add an administrator, inform your name, company, position, contact information, share the poster to your Moments, take a screenshot and send it to the administrator, and you can join the group after passing the review.

(Fintech/AI industry practitioners are preferred.)