This "coffee robot" has been deployed in over 100 stores, marking the first step in the Orion Star Robotic Arm ecosystem

Yunzhong sent from Aofei Temple
Quantum Bit Report | Public Account QbitAI

More and more service robots are appearing in our lives. From an industry perspective, service robots are no longer a "gimmick", and "really useful" robots are increasingly recognized by B-side customers. The service robot industry is reaching a turning point.

At the China Science and Technology Museum, the Orion Star dual-robotic-arm collaborative robot "Smart Coffee Master" assists aerospace technology, making high-quality coffee for visitors to the "Fly to Space from Here - Interactive Science Exhibition on China's Manned Spaceflight to Celebrate the 100th Anniversary of the Founding of the Party", demonstrating the flexibility and elegance of the robotic arm service robot.

In Yiche Space, Zhika Master has joined hands with Yiche to help build the country's first "Internet celebrity" check-in spot for automobiles and a cultural exchange base in the pan-automotive field. With its excellent "craftsmanship" and functions, it has repeatedly brought surprises to its partners.

At Migu Coffee, Zhika Master has become a popular robot barista. In addition to demonstrating a smooth set of fully automatic operations including grinding, steaming, brewing, cupping and cleaning, he has also become an "Internet celebrity" for many users to take photos and videos for spontaneous dissemination.

At Shenzhen Wenheyou, the appearance and "craftsmanship" of the smart coffee master won the favor of young diners. The big white robot + cyberpunk + wasteland style, the integration of technology, humanities and trendy culture, even required the flow of on-site audiences to be limited.

At Guangzhou Baiyun Airport, Beijing Joy City Mall, Gansu Bank, Gansu Mobile, Henan Jianye Real Estate, etc., the consumer-grade robotic arm beverage-making robot Zhika Master launched by Orion Star is being favored by more and more B-end customers in the industry. It is not only responsible for traffic, but also a popular robot in various exhibitions, parks, and government exhibition halls. It also uses flexible robotic arms to collaborate with high precision to restore complex movements, undertake repetitive labor, and bring cost-reducing and efficiency-increasing operational benefits to customers.

With more than 100 customers in 6 months, it has become a "coffee robot" that can be used in real scenarios

Since its release, Orion Starry Sky Smart Coffee Master has been used by over 100 customers in more than 6 months. Different from ordinary "coffee robots", Smart Coffee Master serves scenarios including 5G exhibition halls, smart coffee shops, smart parks, smart banks, smart transportation, commercial real estate, shopping malls and retail, etc.

Providing high-quality services in such a wide range of scenarios requires strong product capabilities.

The appearance of Zhika Master is very eye-catching, the quality is stable, and the efficiency per square meter is excellent, safe and reliable. It has passed more than 3,000 hours of AI learning, 30,000 hours of double-arm training, and millions of data-level visual training, achieving a reset error accurate to 0.1mm and top master-level extraction functions, and the taste can completely compete with the masters in physical coffee shops; it only occupies an area of ​​3 square meters, which is 50% of the traditional store, and can work all day long after it is powered on, with 3 times the efficiency of human labor. One machine can complete 1,000 servings of hand-brewed coffee per day.

It can be seamlessly connected with coffee shops, beverage shops, and light food restaurants. It can not only enrich the variety of beverages in the store, but also bring more business to the store through its "appearance" and smart marketing.

Zhika Master has landed in Zhima Health, a subsidiary of the century-old brand Tongrentang, and increased the store's sales by 60%. In Beijing Joy City Shopping Mall, it received more than 2,500 registered members in 10 days and produced an average of 120 pots of coffee per day, which not only brought a new experience to the mall's customers, but also helped the mall attract new registered members.

According to a coffee industry research report by 30,000 Capital titled "10 stores valued at 700 million yuan, what new opportunities are there in the coffee industry where experts gather?", my country's coffee import and consumption CAGRs in the past five years were 18% and 23%, respectively, with rapid growth rates; the domestic coffee industry has a stock market size of about 100 billion yuan, and a potential market space of about 600 billion yuan, with large incremental space; and the future development direction of freshly ground coffee is to reduce front-end fixed cost expenditures, optimize the cost structure of traditional coffee shops, and achieve a balance between product prices, customer experience, and store profits.

The reason why Zhika Master can quickly gain recognition from industry customers in the market is not only due to its "traffic" attribute and its service to various exhibition halls, parks, and exhibition halls for conferences, press conferences, etc., but also due to the coffee market's own requirements for floor efficiency, cost, quality, etc., which enables coffee shops, restaurants, shopping malls, airports, banks and other scenarios to provide their customers with more meticulous services. "Functional" attribute.

It is precisely because of this that, although Zhika Master has been launched for more than half a year, it has become one of the few "coffee robots" on the market that has truly been put into use.

But for Orion Star, which has bigger plans in the field of robotic arm collaboration, Smart Coffee Master or robotic arm robots are by no means limited to the role of "coffee robot".

Next step: Create a collaborative robotic arm ecosystem

Coffee is just the first scenario that the Orion Star Robotic Arm collaborative robot will enter, but it is not the only scenario.

The original body of Zhika Master, “Bao Dabai”, will not just be a coffee robot. In the Orion Starry Sky intelligent service robot family, the robotic arm collaborative robot also follows “Fu Sheng’s robot formula”, that is, “AI+software+hardware+service=robot”.

This means that both Smart Master and Leopard White are standardized intelligent terminals that are interactive, iterative, continuously upgradeable, and cloud-connected. Under the premise of the continuous acceleration and popularization of new infrastructure such as 5G, artificial intelligence, big data, the Internet of Things, and cloud computing, robotic arm collaborative robots that can learn and upgrade and have the potential for interaction and dataization, such as Smart Master, will become an entry point for new retail scenarios.

From this logic, the Orion Star Robot Arm collaborative robot, such as Zhika Master, has two core actions: first, significantly reduce the cost of the robot arm, making the robot arm a true "consumer-grade robot arm" and different from the industrial-grade robot arm. Its cost is roughly equivalent to 1/5 of the industrial robot arm or even lower. Second, the scene landing adopts an open ecological thinking, joins hands with industry partners to meet the real needs of the scene as the core, scene customization, secondary development, refined operation, and build an ecosystem with partners and customers. Lower costs and in-depth scene cultivation can accelerate the large-scale landing of robots, thereby further upgrading through scene learning and forming a positive cycle.

Orion Star's consumer-grade robotic arm robots are creating a "collaborative robotic arm ecosystem" that is not yet available in the industry through two directions.

First, robots can be customized, with multiple versions and industry solutions to meet the diverse needs of customers. Take Zhika Master as an example. In addition to the standard beverage-making version, it also launched an automatic cleaning version and an automatic vending version. The automatic cleaning version is equipped with intelligent voice explanation and an automatic cleaning module, which is suitable for traffic scenes such as exhibition halls and shopping malls. The automatic vending version can realize scanning codes to take cups, automatic settlement in smart cabinets, and support mobile payment and RFID tag recognition. Self-service sales do not require human intervention. This can be customized according to the different needs of different customers in different scenarios.

In terms of the "combination punch" of industry solutions, Zhika Master can be combined with the Orion Star intelligent service robot family to further enrich scene services. For example, Zhika Master + Leopard Secretary DP version (Leopard large screen) provides services to customers in shopping malls, coffee shops, etc.; Zhika Master + Leopard Secretary mini provides services in catering, exhibition halls, parks and other scenarios.

Second, the functions of robotic arms are constantly being explored, breaking through circles and crossing boundaries to realize a multifunctional robotic arm product matrix. The robotic arm collaborative robot is not just a "coffee robot". It can also use the robotic arm to replicate and restore other complex actions through AI learning, double-arm training, visual training, etc. For example, in order to meet the requirements of a certain exhibition hall, Orion Starry Sky quickly completed a robotic arm collaborative robot that can turn the Rubik's Cube.

In fact, in addition to replicating the quality of hand-brewed coffee, "Smart Coffee Master" can also make Italian latte art coffee; Orion Star is also developing a robotic arm collaborative robot that can complete the "tea art display" and brew Chinese tea. Let the robotic arm collaborative robot make various types of milk tea and drinks, or even become a chef, cutting vegetables, cooking, and making sandwiches, which are also the jobs that robotic arm robots will do in the future. In terms of scene applications, robotic arm robots are not only useful at the front end, but can also upgrade the back end, such as smart kitchens, to form an intelligent solution for the entire scene.

In short, the value of robotic arm collaborative robots lies in liberating people from repetitive physical labor, improving efficiency and providing assistance to people.

Conclusion

As a robotic arm collaborative robot launched by Orion Star not long ago, Zhika Master has been applied to many scenarios, serving more than 100 customers, and has been recognized and promoted by many industry customers. This is because the "functional" attribute and natural "traffic" attribute of Zhika Master's excellent product performance are superimposed, meeting the current customer's needs for intelligent upgrades and innovative marketing displays. Under the label of "coffee robot", whether it is appearance design, internal positioning or product scalability, Zhika Master is different, which has also made many B-end customers who are waiting and watching gradually lean towards it, becoming one of the few "coffee robots" on the market that are truly implemented in the scene.

But from the perspective of Orion Star's planning for the entire robotic arm collaborative robot, coffee is just a breakthrough point for the product. In terms of understanding robotic arm robots, Orion Star also has an ambition to create a collaborative robotic arm ecosystem. What robotic arm robots have to do is to undertake repetitive physical labor that humans are unwilling to do or require high costs to complete, liberate people's hands, and improve efficiency; and the robotic arm robots built based on "Fu Sheng's robot formula" have AI interaction, hardware and software integration, rapid iteration and upgrade, and cloud-connected data processing capabilities, thus becoming an entry point for new retail scenarios. Obviously, it can not only make hand-brewed coffee, but also do more.