Some HomePod mini users reported experiencing "network connection issues"

Publisher:vettykattyLatest update time:2020-11-25 Source: 威锋网Keywords:HomePod  mini Reading articles on mobile phones Scan QR code
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HomePod mini has been on sale in other countries and regions for a week, but some users who received the product said that they encountered "network connection" problems when experiencing this smart speaker. Specifically, when giving voice commands, Siri will prompt that HomePod cannot access the Internet.


Users who encountered this problem consulted Apple customer service and were advised to restart HomePod or reset it to default, but these methods still cannot completely solve the problem. Even after restarting or resetting, some users still frequently have network connection problems with HomePod mini:


“My other HomePods responded normally when I asked Siri questions. But when I gave voice commands to the HomePod mini, it said it was having trouble connecting to the internet. Even though I followed the troubleshooting steps provided by Apple, it still said it couldn’t connect to the internet after a few hours.”


“I have this problem with my HomePod mini, too. When I control the music directly, everything works fine. But when I ask it to do something, it encounters network connection problems. After restarting, the HomePod mini will briefly return to normal, but the network problems will recur.”


It is worth mentioning that this problem seems to have only appeared after the latest version update. The first-generation HomePod that I am using also encountered this problem. I often cannot access the Internet when giving voice commands, even if the Internet can be connected normally at the time.


Apple has not yet responded to this question.


Keywords:HomePod  mini Reference address:Some HomePod mini users reported experiencing "network connection issues"

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