In recent years, artificial intelligence technology has developed rapidly, mainly due to breakthroughs in computing power, big data and algorithms, which have promoted the widespread application of AI technology in various industries. Especially after the scale of IoT deployment is further expanded, all walks of life will be able to obtain unlimited data and process it with AI technology. Enterprises can achieve rapid innovation from it, and countries can use big data to gain insight into the future business economy.
The widespread application of new IoT+AI technologies has promoted the digital transformation of society. The automation level of manufacturing has been improved, and industrial robots have been deployed in large numbers , which has caused people from all walks of life to begin to worry about the impact of automation and deployment of artificial intelligence robots on human employment. In the view of Yang Jianyong, a senior consultant of the Internet of Things, the global labor market will usher in a round of disruptive changes due to the rapid development of robots and AI technologies, and simple, repetitive and regular work will inevitably be replaced by machines.
An earlier McKinsey survey report showed that with the advancement of technology, by 2030, up to 800 million jobs around the world may be replaced by automated robots, and many jobs will disappear. Earlier this year, the Brookings Institution reported that machine automation will replace 25% of American employees.
The new technology-driven society is full of challenges for the world. Various institutions have established artificial intelligence ethics committees, and some even advocate taxing robots. After all, more and more robots taking up jobs means that some people will be laid off. Therefore, whether robots should pay taxes has also become a hotly debated issue, in order to subsidize people who have lost their jobs due to robots and help them with job skills training.
Warehouse Logistics
Artificial intelligence has triggered changes in the job market. As for warehousing, logistics and distribution applications, many warehousing bases have deployed a large number of robots to sort goods. This includes the Cainiao Network IoT Future Park in Wuxi, Jiangsu, which has nearly 700 robots, gradually shifting from manual operation to automated operation.
JD.com and Japan's Rakuten reached a cooperation last month, with Rakuten using JD.com's drones and delivery robots to deliver goods to customers. In the logistics field, JD.com's delivery robots have attracted a lot of attention. In JD.com's logistics system, attempts are being made to eliminate manual labor in warehouses, transportation and distribution.
Industrial Manufacturing
By deploying industrial robots in the manufacturing industry, factories can turn off the lights and continue production 24 hours a day, 7 days a week. For example, Foxconn Industrial Internet, owned by Terry Gou, currently has multiple lights-out factories. Labor costs have also been reduced due to the deployment of industrial robots and automation. According to Foxconn Industrial Internet's financial report, while revenue increased, labor costs fell 11.91% year-on-year.
According to public data, Foxconn has deployed more than 40,000 robots in major bases in China. Global industrial robots are showing a growth trend. From 2018 to 2021, it is estimated that nearly 2.1 million new industrial robots will be installed in factories around the world. This data comes from the IFR (International Federation of Robotics). China is growing rapidly. As a major consumer of industrial robots in the world, my country's robot demand will account for 40% of the global demand.
Of course, the development and application of innovative technologies such as artificial intelligence and robots will lead to a large number of jobs being replaced by machines, but a large number of new job opportunities will also emerge. However, machines may become the main labor force on the assembly lines of large manufacturers.
Medical
As robot technology matures, it has entered the operating rooms of major hospitals. Humans use robots to control high-precision surgical operations to improve the efficiency of procedures. At the same time, medical robots are gradually attracting global attention, and the market size is expected to reach 20 billion US dollars by 2021. The da Vinci surgical robot is well-known in the medical field, with more than 5 million surgeries performed worldwide. Of course, the operation is not completed by the robot independently, and human doctors are required to operate and control it, but the da Vinci robot is undoubtedly a star-level robot for medical surgery, occupying the vast majority of the global surgical robot market, driving the market value to rise sharply. As of now, the market value is 67.6 billion US dollars.
The era of robots showing their talents in hospitals has arrived. For example, the STAR robot can cut more accurately than professional surgeons and cause less damage to surrounding muscles. There is also a 41-year-old patient who underwent a full pelvic removal surgery with a 5-centimeter incision. Of course, the entire operation was controlled by two surgeons.
With the development of technology, we will see more and more robots on the operating table. Perhaps in the near future, robots will be able to perform surgery independently without the control of human doctors. Surgery will enter a new era, and the era of robots saving lives is also expected to come.
Robot customer service
During the 315 period, the controversial robot telemarketing became the source of harassing calls. Manager Wu of Yilongxinke said that in more than a year, they have made more than 4 billion calls. This data is amazing. Most of the marketing calls people receive every day are made by robots. Although robot telemarketing faces many controversies, marketing industries such as intelligent customer service, robot customer service, and robot calls have also allowed artificial intelligence technology to show its prowess.
The massive outgoing calls from robots rely on AI technologies such as artificial intelligence and intelligent voice. These robot calls not only harass people's lives, but also are the source of fraud. It is crucial to hope that they will be regulated and protect people from machine call harassment and fraud.
Fintech and Smart Advisors
In the financial industry, the banking industry continues to increase its technological investment in Dali Fintech Bank, promoting the digital transformation of business models, organizational mechanisms and business processes, from intelligent upgrades of outlets to smart investment advisors, and then to the construction of a multi-dimensional online and offline service system on the back end, promoting the arrival of a new era of smart finance.
Banks have increased their deployment of smart counters, and human resources at outlets have been optimized. For example, the number of counter staff is decreasing, while the proportion of technology technicians is increasing. Banks have deployed smart terminals to replace the traditional counter service model, and with the support of new technologies such as AI, facial recognition, and big data, products, channels, and service scenarios serve customers with more efficient automated processes. For example, the Agricultural Bank of China has promoted a new generation of super counters to reduce manual business processing and manual authorization.
As a leader in banking reform, China Merchants Bank has increased its investment in and introduction of financial technology talents, IT infrastructure construction and R&D personnel. The annual report shows that it invested 6.5 billion yuan in technology in 2018. In 2018, intelligent self-service accounted for 74.71% (the proportion of services undertaken by intelligent robots in various remote consulting services), deployed 12,897 visual devices, and the visual teller machine diversion rate for counter business was as high as 88.10%, and the comprehensive counter replacement rate of retail electronic channels was 98.24%.
In addition, the intelligent investment advisory service with artificial intelligence as the core has developed rapidly. Through the digital platform, the efficiency of financial management and financial services has been improved. The scale of intelligent investment advisory services has shown a rapid growth trend. China Merchants Bank defines financial management services in the "human + machine" model. Its Capricorn Smart Investment, as the leading intelligent investment advisory product in China, has accumulated sales of 12.233 billion yuan. At the same time, Bank of China and Agricultural Bank of China have successively launched related intelligent investment advisory services. According to the interim report of Bank of China, the sales of intelligent investment advisory services reached 4 billion yuan. Robots managing wealth for users will become a hot spot in the future, and the efficiency of financial management and financial services will be improved through digital platforms.
at last
Technology giants are actively developing AI technology, and with the help of policies and capital, AI technology has developed rapidly. Although technological development will bring changes to the job market, it can inject vitality into the global economy. Artificial intelligence has risen to a national strategy. my country's new generation of artificial intelligence strategic plan proposes that by 2030, China will become the world's major artificial intelligence innovation center. The United States and Europe have also launched national AI strategies.
In my country's new generation of artificial intelligence development plan, by 2030, the scale of the core artificial intelligence industry will exceed 1 trillion yuan, driving the scale of related industries to exceed 10 trillion yuan, and cultivating a high-end and efficient intelligent economy. A report released by PricewaterhouseCoopers shows that by 2030, the contribution of artificial intelligence to the global economy will reach 15.7 trillion US dollars. Artificial intelligence has invaded our world in an unprecedented way, and will have a profound impact on mankind like hydropower, with new technologies, new services, and new models constantly emerging.
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