Provide valuable insights and on-site resolution of operational challenges during Tektronix customer service days

Beijing, China, October 11, 2023 – Tektronix Customer Service Day, also referred to as Tektronix Service Day, is a service feedback activity carried out by Tektronix for customers and engineers. It is committed to turning every service into valuable communication and interaction to better solve problems. Problems, service users. On Tektronix Customer Service Day, Tektronix technical experts will provide on-site guidance, share professional knowledge, have in-depth exchanges on the latest instrument technology solutions, solve users' usage problems, and provide exquisite gifts. Over the years, Tektronix has been customer-centric and provided customers with excellent and convenient services through face-to-face communication on service days.

Since the service day started in August this year, Tektronix has held more than 30 service activities for BYD, China Resources Micro, Inovance Technology and other customers, mainly in the fields of automobiles, power supplies, and semiconductors. It has helped customers solve many work problems and problems on-site. Pain point issues and shared the latest industry solutions.

In the automotive industry, to assist in the upgrade of electric drive systems under the new 800V architecture, Tektronix provides a one-stop solution covering the evaluation and selection of key power devices, electric drive control circuit debugging and motor drag bench testing, which well solves the problem of three generations of electric drive systems. Test problems such as nanosecond rising edge of power semiconductor SiC/GaN, high common mode interference, full-bridge circuit safety interlocking, double-pulse and three-phase drive systems help upgrade electric drive systems under the new 800V architecture. In terms of autonomous vehicle testing, Tektronix started from the three important structures of radar, camera and domain controller to build an industry-leading smart travel testing solution.

In the semiconductor industry, Tektronix has introduced isolation driver chip testing and DC-DC chip testing (including: multi-phase current sharing timing verification, minimal ripple time-frequency domain verification, power supply rejection ratio verification (PSRR), PSIJ, etc.) to customers; AC-DC chip testing (harmonic analysis, loop response, passive component loss, switching loss analysis, etc.); electric drive and inverter testing (DQ0 analysis, text wave analysis, mechanical parameter analysis).

Tektronix Service Day activities include:

　After-sales maintenance: Tektronix technical experts will share practical maintenance and repair suggestions to help engineers better maintain your instruments and equipment;

　Instrument operation and technical Q&A: Demonstrate how to operate the instrument correctly and answer questions encountered by engineers during use;

 Industry solutions: Based on the latest industry trends and solutions, provide valuable insights for customers’ business development;

▪ Interactive Q&A Lottery: Set up an interactive Q&A session where participants have the opportunity to win exquisite prizes.

Tektronix Customer Service Day is in progress. Registration requirements: The number of participants is 10 or more. Scheduling will be based on registration order.