Denso Cloud Diagnostic Vehicle Empowers Traffic Safety and Social Sustainable Development

In recent years, with the continuous advancement of the United Nations' 2030 Sustainable Development Goals (hereinafter referred to as "SDGs"), SDGs have gradually become the main theme for enterprises to fulfill their social responsibilities , among which innovative business development and digital transformation have also become an important part. ring.

Denso has long been adhering to the principle of "environmental protection and peace of mind" and integrating sustainable development into its business strategy. In 2020, it joined hands with China Unicom and Launch to launch the "Cloud Diagnostic Car" intelligent solution for vehicle diagnosis and repair, leveraging the technical advantages of the three parties. Give full play to the power of innovation, abandon the traditional concept of "repair it if it breaks", use digital technology to predict parts and parts that may have problems, carry out preventive maintenance before they break, and eliminate sudden accidents and hidden dangers, which has become a closely followed In this era, new products that comply with the national digital development strategy also make positive contributions to people's peace of mind and safe travel.

According to statistics from the Ministry of Public Security, as of June 2022, the number of motor vehicles in the country has reached 406 million , including 310 million cars*1. The market size of the automobile repair business has also been growing at an annual growth rate of approximately 10% , and is expected to reach 2025 by 2025. The annual service output value will reach 1.7 trillion yuan *2. However, the number of automobile maintenance companies has remained stable for a long time. At the same time, there are also common pain points such as "poor customer management", "large gap in the level of service consultants and technicians", and "low efficiency of paper management". The rapidly growing market size is both a challenge and an opportunity for the automobile maintenance industry.

Working together | Helping the digital transformation of the automobile maintenance industry

Facing industries that are in urgent need of digital technology support, Denso joins hands with China Unicom and Launch to jointly explore solutions to accelerate the digital transformation of the automotive maintenance industry, using its long-term experience in R&D and technology application in the automotive field to conduct technology research and development, led by China Unicom Internet of Things. Providing basic operations, LAUNCH provides hardware support, and the passenger car diagnostic service software "Cloud Diagnosis Car" came into being.

"Cloud Diagnosis Car" is a smart diagnosis and repair solution for the entire vehicle life cycle, supporting more than 90% of existing models on the market*3. Among them, the "Health Diagnosis e-Point"-engine health diagnosis function can diagnose potential faulty parts of the vehicle in a short time. Maintenance companies use diagnostic instruments to read the sensor working condition data of automobile engine-related systems and upload it to the cloud server. Through algorithms and data comparison, they can diagnose whether the engine is in a "sub-healthy state" based on the trouble codes read by traditional diagnostic instruments. ”, thus guiding technicians to predict faults and take preventive measures, providing car owners with peace of mind and safe travel protection.

Efficient application | Empowering new business value in the automobile repair market

The “Cloud Diagnostic Car” has been widely praised since its launch in July 2020, and initial results have begun to appear. According to statistics from actual applications, it has helped 40% of vehicles that have used health diagnosis to detect fault risks in advance, among which vehicles that are more than 5 years old account for a high proportion*4. Items that are more commonly found to be sub-healthy include air conditioning filters, oxygen sensors, air-fuel ratio control, starting time, battery voltage, etc. Through the detection function of "cloud diagnostic car", it not only reduces safety risks for car owners, but also improves the work efficiency and economic benefits of maintenance companies.

•The whole process of maintenance company vehicles from warehousing to leaving the factory

Since a large automobile repair chain company took the lead in applying the "Cloud Diagnostic Car", it has effectively solved the common problems in the field of automobile repair such as low maintenance efficiency, uneven maintenance technician levels, lack of early warning monitoring means, and For pain points such as low customer trust, we have achieved a business improvement of up to 75% reduction in inspection man-hours and a 50% increase in spark replacement business*4. At the same time, through electronic reporting, "case e-retrieval" and "log e-unitization", we have improved Improve operational efficiency and customer satisfaction.

The automobile maintenance industry contains huge market potential, but it also has particularities involving people's traffic safety. Sustainable development is an eternal theme of human society. Denso takes building a "beautiful future in which people, vehicles, and the environment coexist harmoniously" as its corporate vision, complies with the general trend of digital transformation and technological innovation, actively challenges head-on, responds to changes, and through cross-border cooperation Efficiently integrate the maintenance industry business.

In the future, Denso will continue to work with China Unicom IoT and LAUNCH to build a partner ecosystem, promote the large-scale development of the IoT in the maintenance industry, effectively improve the company's added value and production efficiency , and provide greater security for people's travels. Promote the sustainable development of a safe transportation society.

*1 Data comes from Guangming.com report https://m.gmw.cn/baijia/2022-07/06/1303031948.html

*2 Data comes from CIC (China Insights Consultancy), a third-party industry research organization

*3 Data comes from LAUNCH’s actual statistics

*4 Data comes from Denso’s internal survey

Introduction to Denso Company

Denso is one of the world's advanced auto parts manufacturers. Ranked 278th among the 2022 Fortune Global 500 companies in the United States. Today, Denso has about 200 affiliated companies in more than 30 countries and regions around the world, and the group has about 170,000 employees. As the general company of Denso in China, Denso (China) Investment Co., Ltd. was established in 2003. With its achievements in social responsibility and sustainable development in recent years, it was ranked among the 2021 Southern Weekend Chinese Enterprises Ranked 14th on the social responsibility list, it won the "2021 Outstanding Responsible Enterprise" award from Southern Weekend. At present, it has more than 30 related enterprises in China, including production companies, sales companies and software development companies, with about 17,000 employees. It has established a complete sales, after-sales service and production supply system.