Recently, I was at home watching American blockbusters. Suddenly, I received a strange text message , "What are you busy with? Where are you now?" Although the number of the letter was a very strange 8-digit number, I thought it might be a new service applied by a friend, and asked curiously: "Who are you?"
The other party replied, "Are you free? I have something to give you." I was very puzzled, "What?" The other party continued to reply, "Guess?" I replied that I didn't know this number, and the other party continued to reply, "The thing is a friend who asked me to pass it to you. It's very important!" Since the other party never told me who I was, I never paid attention to it again, and the other party didn't reply. I
talked about this with my colleagues and was told that it might be an automatic chat service of some SMS platforms. So, I quickly called Shanghai Unicom to inquire about this matter, and found that it was indeed a trick of a Chengdu SMS value-added service provider. I replied to 4 text messages and was deducted 6 yuan. This made me very angry because it was obviously a fraud, deceiving me to spend money when I was completely unaware.
So, I changed the name of my MSN to "Prepare to sue Shanghai Unicom because it condones fraud by SMS value-added service providers." A lawyer friend expressed his willingness to help me fight the lawsuit, and a reporter friend expressed his willingness to report the matter. Because everyone thinks that we should deal with SMS traps and file a public interest lawsuit to purify the market.
Shanghai Unicom said that it would notify the service provider and give me a reply within 3 to 5 days. However, since I already know this SMS service provider, I might as well contact them directly. When I called them, I stated that I was a reporter, explained the reason, and said, "My lawyer said that according to the Consumer Rights Protection Law, for consumption suspected of fraud, you can ask for a double refund."
The customer service manager of this company was a little surprised and guilty. She explained that the SMS reminder SMS may not be sent due to a malfunction of the SMS platform, and then promised to return the 12 yuan phone fee the next day. At the end, I emphasized, "I have recorded my calls to Shanghai Unicom and you. If you do not fulfill your promise, then I will submit this evidence to the court."
The next day at noon, I received a text message claiming to be from the Shanghai customer service of this Chengdu company, saying that because it was impossible to deposit 12 yuan of phone fees, 50 yuan was deposited. So, I finally got back 50 yuan for my 6 yuan. Of course, in my opinion, this is not an unjust enrichment, because it is a voluntary deposit, and more importantly, the phone charges and time and energy I spent to get the money back are enough to offset the 50 yuan. My
friends all agree with me doing this, because it will encourage a group of people like me to fight for their legal rights.