1. Smart door lock is locked
If the password of the smart door lock is entered incorrectly three times, it will be locked. If this is the case, you only need to wait for 3-5 minutes and then enter the password again.
2. The voltage of the smart door lock is insufficient and cannot be opened normally
Insufficient voltage will also cause the smart door lock to fail to open normally. At this time, you need to charge the smart door lock. After charging, the door lock will light up and you can unlock it according to the password.
3. The motor of the smart door lock is broken
If the motor of the smart door lock is broken, it will make a "squeaking" sound. At this time, you need to find a professional to replace the motor.
4. The security door sinks and the smart door lock cannot be opened
If the problem is caused by the sinking of the security door or the deformation of the door frame, you can go to the after-sales service of the security door for processing.
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