To jointly fight the epidemic, the two major power grids have introduced 18 measures to help enterprises resume work and production

3. Fully support enterprises in resuming work and production. Strengthen the operation and maintenance of power grid facilities to ensure safe and reliable power supply. Assist customers in conducting inspections and tests of power-using equipment to eliminate potential safety hazards in power use. Accelerate business expansion and registration, and handle the change of basic electricity fee calculation method, capacity reduction and restoration, and suspension and restoration of power demand of enterprises on the same day.

4. Provide good power supply business services. Unless there are clear requirements from local governments, business halls in various places should operate normally in principle, and business premises and supplies should be fully disinfected every day. Fully utilize the advantages of Internet channels such as online business halls, mobile business halls, WeChat public accounts, Alipay life accounts, and 95598 traditional remote service channels to provide services 24 hours a day, so that customers can apply for electricity without having to go out once.

5. Make every effort to ensure the people's livelihood and the electricity consumption of enterprises. During the epidemic prevention and control period, residential users and key users for epidemic prevention will not be cut off for arrears. For small and medium-sized enterprises and business premises that have difficulties in operation due to the epidemic, according to the requirements of local governments for epidemic prevention and control and the resumption of work and production of enterprises, and in combination with actual conditions, electricity bills can be deferred within a specific period according to management procedures.

6. Reduce the electricity cost of enterprises. For enterprises that are temporarily unable to start or resume work during the epidemic prevention and control period, the change cycle of the capacity (demand) electricity price billing method and the capacity reduction (suspension) period will be relaxed. Customers can apply for capacity reduction, suspension, capacity reduction recovery, suspension recovery and other services from now on, without being subject to restrictions such as "the basic electricity fee billing method remains unchanged within 3 months after selection" and "the suspension of electricity use shall not be less than 15 days". The capacity (demand) electricity fee will be reduced or exempted, and the exemption time can be appropriately traced. For enterprises that need to expand production capacity due to epidemic prevention and control, if they originally choose to pay the basic electricity fee according to the maximum demand of the contract, the actual maximum usage will not be subject to the maximum demand limit of the contract, and the excess will be charged according to the actual amount.