What does robot outbound calling mean?

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What does robot outbound calling mean? [Copy link]

 

Robotic outbound calling refers to the process of making calls or conversations to specific parties through telephone or other communication methods using automated programs or artificial intelligence technology. Usually, such calls are automatically performed by computer programs without human intervention.

Robot outbound calls are commonly used in a variety of commercial and non-commercial scenarios, including marketing, customer service, research, appointment confirmation, etc. Through robot outbound calls, large-scale telephone calls can be realized, work efficiency can be improved, and automated interactions and processing can be performed according to preset instructions and logic.