Grab launches GrabPlatform to accelerate everyday O2O functions
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to create Southeast Asia’s first everyday super app ● GrabPlatform is a set of application programming interfaces that allow partners to integrate Grab with their services. ● Grab will add more everyday services to the Grab app, with the beta launch of GrabFresh, an on-demand grocery delivery service, this month. ● The new Grab interface will bring Grab’s vision of being an Everyday Superapp to life, providing relevant services and information to meet users’ daily needs at the right time. China, July 10, 2018 – Grab today announced the launch of GrabPlatform, in line with its open platform strategy to build Southeast Asia’s first everyday super app. Grab will work with best-in-class partners to add more high-frequency, everyday services to Grab through GrabPlatform, allowing them to integrate Grab with their services. GrabPlatform is a set of application interfaces that allows partners to easily leverage Grab's logistics and payment technologies, and expand more efficiently in Southeast Asia by leveraging Grab's user base and largest delivery channels. Yahoo in Grab feed Anthony Tan, CEO and co-founder of Grab Group “GrabPlatform expands economic value across Southeast Asia, surpassing and elevating the service platform we could create on our own,” said Tan, CEO of Grab. Grab also announced the launch of its latest everyday service on the Grab app – GrabFresh, an on-demand grocery delivery service. This is its first partnership with HappyFresh, Southeast Asia’s leading grocery delivery provider, on GrabPlatform, and marks Grab’s first step in offering e-commerce services. Online retail sales in Southeast Asia are expected to grow more than 10 times to US$70 million by 2020. Starting this month, Grab has expanded into the largest category of household spending in Southeast Asia, taking a major step towards becoming Southeast Asia’s everyday super app. Grabfeed ID night The updated Grab app brings Grab’s vision of being an everyday super app to life. The Grab app now offers customers a new Grab experience that goes beyond services to relevant information, just in time for their everyday needs. The new Grab homepage takes users to payment with a single tap, and provides easy navigation to all their everyday services. In addition, Grab also offers news feeds including merchant reviews and useful seasonal information to help users discover their city, such as showing where the nearest mosque is during Ramadan or even the latest football scores during the World Cup. The launch of GrabPlatform has established several milestones for Grab. ● On July 7, 2018, Grab’s passenger volume exceeded 2 billion. It took Grab 5 years and 4 months to reach 1 billion passengers, and less than 9 months to reach the next 1 billion. ● Grab is the first company in Southeast Asia to reach annualized revenue of US$1 billion. ● The travel business is still growing rapidly, with total transaction volume more than doubling in the past 12 months. ● New businesses are growing rapidly. GrabFood’s coverage expanded from two to six countries in the second quarter, and its total transaction volume increased 9 times in the past 12 months. ● In the five months from January to May 2018, Grab Financial’s total payment volume more than doubled, and it has become Southeast Asia’s leading mobile payment platform. Grabfeed ID morning Tan added: “Over the past six years, we have worked hard to improve our technology and expand our reach. Our assets have been well-tested through Grab’s own services. Now, it is time to make this powerful platform available to select partners, and eventually to the entire Southeast Asian ecosystem. With over 100 million downloads, a network of 7.1 million drivers, delivery partners, merchants and agents, and strong payments and backend technology, we are better positioned than anyone else to help startups and other companies grow and scale, and we have been doing so.” ” GrabFresh delivers groceries within one hour People already use Grab to go to work or school, order lunch, get packages delivered, and pay for their groceries. Now with GrabFresh, customers can easily shop for groceries for their family without having to wait in long checkout lines. By partnering with HappyFresh, Grab customers can enjoy the convenience of shopping from home. Fresh produce and frozen products are products that customers frequently purchase, and GrabExpress drivers and delivery partners can deliver groceries to customers' homes within one hour or at a pre-arranged convenient time. GrabFresh (powered by HappyFresh) provides the following value-added services: ● Provides a wide range of products from more than 50 major supermarket chains and specialty grocery chains, more than 100,000 grocery products for customers to choose from. ● Well-trained shopping consultants who know how to serve customers Choose the best products, such as fresh produce, and respond to specific requests. [ color=#333333]● Flexible and convenient, groceries can be delivered to your home at any time [ color=#333333]HappyFresh CEO Guillem Segarra said: "There are huge business opportunities in grocery delivery in Southeast Asia. According to our research, 70% of grocery delivery app users shop at least once a week, and they like to shop from familiar stores. Customers expect the items they want to be available when they want them. GrabFresh has the widest product selection compared to other grocery delivery services. " Guillem Segarra added: "Grab is our best Partners. They have a large pool of cyclists, which allows us to add more delivery slots and shorten delivery times. This helps us to focus on our strengths, which is through training. Experienced shopping consultants provide the best customer experience. GrabFresh will launch in beta in Jakarta this month and will be launched in Thailand and Malaysia by the end of 2018. [ align=left]GrabPlatform's daily customer volume is growing rapidly, covering millions of customers Grab will work with the best partners in its industry to provide daily services that are closely related to consumers' daily lives, and may provide services for more GrabPlatform is the source of income opportunities for micro-entrepreneurs and small businesses. A set of application programming interfaces that can employ Grab’s technology components, including transport, logistics, payments, profiles, messaging, insights and maps. GrabPlatform offers partners something no one else in Southeast Asia can offer The core Grab asset portfolio includes the largest distribution network of 7.1 million drivers, delivery partners, agents and merchants, with a footprint in 225 cities in 8 countries in Southeast Asia, as well as a powerful localized technology and product suite for Southeast Asia. Chen Bingyao said: "By 2050, Southeast Asia will become the Four major economies. More people are entering the middle class, technology infrastructure is catching up, and businesses must quickly adapt to changing emerging market opportunities. Combining Grab's assets with the expertise of our partners will enable Grab and Our partners are able to grow most efficiently and quickly, serving more Southeast Asian customers every day.” [color=# 333333] GrabPlatform partners can cooperate with Grab in a variety of ways to focus on developing their own business while reducing operational complexity.[ /align] - Embed GrabPlatform: Provide customers with more services that they use every day in Grab apps such as GrabFresh
- Use GrabPlatform to enhance services: Help partners integrate Grab’s technology and product suite. In their own website or application, such as GrabPay for mobile payments, GrabExpress for logistics or GrabProfiles for user authentication
- Interact with customers through GrabPlatform: include featured reviews or promotional information from partner companies. , to more actively engage with consumers through Grab’s news feed and GrabRewards loyalty program
Grasp Grab’s daily super app. Experience Grab product director Jerald Singh said: "Our goal is Design a Southeast Asian app that provides you with all the daily essentials you need at all times, and even predicts the products you need before you do. By using Southeast Asia's most useful daily super app, Grab customers will enjoy unparalleled new experiences in shopping, utilities, entertainment and more. ” In addition to grocery delivery, Grab also provides "Pulsa" , which helps you top up your prepaid mobile phones in Indonesia. The news push provided by the Grab app allows you to move around The most localized, useful and informative app on the go. With news, business reviews and entertainment, Grab customers can read reviews of nearby restaurants or shopping malls, watch short videos curated by local producers or play games. . The app will customize seasonal information for specific seasons, such as when to break the fast during Ramadan, or whether to travel by car or bike during rain. Starting today, Grab has also partnered with YahooEnter into a content partnership. Grab customers can stay informed about the latest news in Singapore, Malaysia and the Philippines. We will be announcing partnerships with other local news organizations in other countries soon. Mr. Chen Qitao, Managing Director of Oath Hong Kong and Southeast Asia, India and Japan ( Rico Chan, CEO of Yahoo! said: “Yahoo is excited to work with Grab across Singapore, the Philippines and Malaysia to redesign the homepage experience for these markets. With its in-depth understanding of users in the region, Grab continues to innovate to meet user needs in a timely manner. We want to take this opportunity to deliver information and entertainment to a larger audience, connect with them, and provide users with the reliable content they rely on Yahoo for, and the convenience they expect from Grab. ” The new Grab experience starts today in Singapore and Indonesia An iOS version is launched, and an Android version will be launched on July 18th. Other countries will get the new Grab experience by the third quarter. About Grab[/color ] Grab is one of the most commonly used online-to-offline (O2O) mobile platforms in Southeast Asia, serving consumers Provides essential daily life services including transportation, food, shopping delivery and electronic payment platform. Grab believes that every Southeast Asian country should benefit from the digital economy, and Grab provides safe and affordable transportation, food and package delivery, mobile payments and financial services. Grab currently offers services in Singapore, Indonesia, Philippines, Malaysia, Thailand, Vietnam, Myanmar and Cambodia.
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