Complaints continue to rise. When will the failures of smart car computers stop?

In addition, Chezhi.com also calls on relevant national departments to strengthen supervision of vehicle computer failures, increase recall efforts for vehicles with batch problems in smart vehicle computer systems, and protect consumers' legitimate rights and interests from infringement. For consumers, when they encounter frequent failures in smart vehicle computer systems, they should actively protect their rights through the China Consumers Association and third-party complaint platforms.

Summarize:

The smart car system, which originally provided consumers with convenience and enriched their car life, has now gradually become a "trouble" that troubles consumers. The increasing number of complaints about smart car system failures reflects, on the one hand, that consumers are becoming more and more dependent on smart car systems, and most of them adopt a "zero tolerance" attitude once problems arise; on the other hand, it also reflects that the importance of smart car systems in the era of intelligent connected vehicles is constantly increasing, and can even have a direct impact on consumers' purchasing behavior. Therefore, at this stage, for car companies, how to improve the reliability of smart car systems and eliminate consumer concerns is far more important than how many cars they sell.