The integration of voice and data networks is fundamentally changing the traditional telecommunications and data industries. This book explains all aspects of voice and data integration in a product-independent way. It is divided into five parts. The first part explains the traditional telephone standards, protocols, and methods used by enterprises and service providers; the second part explains QoS issues and call signaling requirements, as well as VoFR, VoATM, and VoIP; the third part examines the early stages of voice/data integration projects, including discovery, analysis, planning, and design issues; the fourth part discusses the implementation stage of voice/data integration projects, and discusses in depth the special issues of Cisco IOS routing configuration; the last four appendices contain some very practical information. Written by a senior Cisco certified expert (CCIE#3985), this book combines basic theory with engineering practice. It is an ideal reading for engineers and managers in the fields of telecommunications, data, networking, and voice.
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