User Manual
EKI-1500 Series
1/2/4-port RS-232/422/485 Serial
Device Servers
Copyright
The documentation and the software included with this product are copyrighted 2016
by Advantech Co., Ltd. All rights are reserved. Advantech Co., Ltd. reserves the right
to make improvements in the products described in this manual at any time without
notice. No part of this manual may be reproduced, copied, translated or transmitted
in any form or by any means without the prior written permission of Advantech Co.,
Ltd. Information provided in this manual is intended to be accurate and reliable. How-
ever, Advantech Co., Ltd. assumes no responsibility for its use, nor for any infringe-
ments of the rights of third parties, which may result from its use.
Acknowledgements
Intel and Pentium are trademarks of Intel Corporation.
Microsoft Windows and MS-DOS are registered trademarks of Microsoft Corp.
All other product names or trademarks are properties of their respective owners.
Product Warranty (5 years)
Advantech warrants to you, the original purchaser, that each of its products will be
free from defects in materials and workmanship for five years from the date of pur-
chase.
This warranty does not apply to any products which have been repaired or altered by
persons other than repair personnel authorized by Advantech, or which have been
subject to misuse, abuse, accident or improper installation. Advantech assumes no
liability under the terms of this warranty as a consequence of such events.
Because of Advantech’s high quality-control standards and rigorous testing, most of
our customers never need to use our repair service. If an Advantech product is defec-
tive, it will be repaired or replaced at no charge during the warranty period. For out of-
warranty repairs, you will be billed according to the cost of replacement materials,
service time and freight. Please consult your dealer for more details.
If you think you have a defective product, follow these steps:
1.
Collect all the information about the problem encountered. (For example, CPU
speed, Advantech products used, other hardware and software used, etc.) Note
anything abnormal and list any on screen messages you get when the problem
occurs.
2.
Call your dealer and describe the problem. Please have your manual, product,
and any helpful information readily available.
3.
If your product is diagnosed as defective, obtain an RMA (return merchandize
authorization) number from your dealer. This allows us to process your return
more quickly.
4.
Carefully pack the defective product, a fully-completed Repair and Replacement
Order Card and a photocopy proof of purchase date (such as your sales receipt)
in a shippable container. A product returned without proof of the purchase date
is not eligible for warranty service.
5.
Write the RMA number visibly on the outside of the package and ship it prepaid
to your dealer.
Part No. 2009152102
Printed in Taiwan
ii
Edition 3
October 2016
EKI-1500 Series User Manual
Declaration of Conformity
CE
This product has passed the CE test for environmental specifications when shielded
cables are used for external wiring. We recommend the use of shielded cables. This
kind of cable is available from Advantech. Please contact your local supplier for
ordering information.
This product has passed the CE test for environmental specifications. Test conditions
for passing included the equipment being operated within an industrial enclosure. In
order to protect the product from being damaged by ESD (Electrostatic Discharge)
and EMI leakage, we strongly recommend the use of CE-compliant industrial enclo-
sure products.
FCC Class A
Note: This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Opera-
tion of this equipment in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his own expense.
Technical Support and Assistance
1.
2.
Visit the Advantech web site at www.advantech.com/support where you can find
the latest information about the product.
Contact your distributor, sales representative, or Advantech's customer service
center for technical support if you need additional assistance. Please have the
following information ready before you call:
–
Product name and serial number
–
Description of your peripheral attachments
–
Description of your software (operating system, version, application software,
etc.)
–
A complete description of the problem
–
The exact wording of any error messages
iii
EKI-1500 Series User Manual
Warnings, Cautions and Notes
Warning!
Warnings indicate conditions, which if not observed, can cause personal
injury!
Caution!
Cautions are included to help you avoid damaging hardware or losing
data. e.g.
There is a danger of a new battery exploding if it is incorrectly installed.
Do not attempt to recharge, force open, or heat the battery. Replace the
battery only with the same or equivalent type recommended by the man-
ufacturer. Discard used batteries according to the manufacturer's
instructions.
Note!
Notes provide optional additional information.
Document Feedback
To assist us in making improvements to this manual, we would welcome comments
and constructive criticism. Please send all such - in writing to: support@advan-
tech.com
Packing List
Before setting up the system, check that the items listed below are included and in
good condition. If any item does not accord with the table, please contact your dealer
immediately.
1 x EKI-1521 or EKI-1522 or EKI-1524 serial device server
1 x Terminal Block
1 x Document and software CD
2 x Wall/panel mount kit
1 x RS-232 loopback DB9 tester
EKI-1500 Series User Manual
iv
Safety Instructions
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Read these safety instructions carefully.
Keep this User Manual for later reference.
Disconnect this equipment from any AC outlet before cleaning. Use a damp
cloth. Do not use liquid or spray detergents for cleaning.
For plug-in equipment, the power outlet socket must be located near the equip-
ment and must be easily accessible.
Keep this equipment away from humidity.
Put this equipment on a reliable surface during installation. Dropping it or letting
it fall may cause damage.
The openings on the enclosure are for air convection. Protect the equipment
from overheating. DO NOT COVER THE OPENINGS.
Make sure the voltage of the power source is correct before connecting the
equipment to the power outlet.
Position the power cord so that people cannot step on it. Do not place anything
over the power cord.
All cautions and warnings on the equipment should be noted.
If the equipment is not used for a long time, disconnect it from the power source
to avoid damage by transient overvoltage.
Never pour any liquid into an opening. This may cause fire or electrical shock.
Never open the equipment. For safety reasons, the equipment should be
opened only by qualified service personnel.
If one of the following situations arises, get the equipment checked by service
personnel:
The power cord or plug is damaged.
Liquid has penetrated into the equipment.
The equipment has been exposed to moisture.
The equipment does not work well, or you cannot get it to work according to the
user's manual.
The equipment has been dropped and damaged.
The equipment has obvious signs of breakage.
CAUTION: DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY
REPLACED. REPLACE ONLY WITH THE SAME OR EQUIVALENT TYPE
RECOMMENDED BY THE MANUFACTURER, DISCARD USED BATTERIES
ACCORDING TO THE MANUFACTURER'S INSTRUCTIONS.
DO NOT LEAVE THIS EQUIPMENT IN AN ENVIRONMENT WHERE THE
STORAGE TEMPERATURE MAY GO BELOW -40°C (-40°F) OR ABOVE 75°C
(167°F). THIS COULD DAMAGE THE EQUIPMENT. THE EQUIPMENT
SHOULD BE IN A CONTROLLED ENVIRONMENT.
This is building-in equipment and shall be installed in a suitable enclosure.
Hot surface. Do not touch.
22.
23.
Warning!
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EKI-1500 Series User Manual
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