The smart government market is highly competitive. How can Huawei win?

In recent years, Huawei has actively participated in the fields of digital government and smart cities. Since 2020, Longgang, Shenzhen, Lu'an, Anhui, Yancheng, Jiangsu, and Ulanqab, Inner Mongolia have joined hands with Huawei to build smart government affairs.

Recently, IDC released the "MarketScape Report on the Evaluation of Chinese Government Cloud Infrastructure Market Vendors". The report shows that Huawei is once again in the leader quadrant of the Chinese government cloud infrastructure market, leading in market share, existing capabilities, and future strategies. Inspur, H3C, and Alibaba Cloud are also in the leader quadrant.

Data shows that as of 2020, Huawei has implemented more than 550 government cloud applications in China's digital government industry.Big data projects, including 38 national projects, 26 provincial/municipal government projects, and more than 490 municipal and county government and commission and bureau projects, have helped the digital transformation of government agencies at all levels including Beijing, Jiangsu, Guangxi, Shanghai, Guangdong, Shenzhen, and the National Information Center.

The fiercely competitive government affairs market has been seeking innovation and change. Looking at the current situation, the smart city in the new infrastructure and digital economy, and the digitalization of government affairs are in the first echelon of transformation along with OTT, banking, communications and other fields.

New Blue Ocean of Government Affairs

Data shows that the scale of China's government cloud market was 52.77 billion yuan in 2019, and it is expected to reach 111.44 billion yuan by 2023, with a compound annual growth rate of 20.6%. The digital government market is experiencing a growth boom.

With the policy deployment of "Internet + Government Services" and the deepening of the "delegation, regulation and service" reform, digital government services have become popular.The further integration of new-generation ICT technologies represented by "AI + Cloud" provides underlying support for the digital upgrade of government affairs.

Smart government affairs are becoming a hot track under the new infrastructure trend. In addition to ICT manufacturers, operators, Internet giants and resources focusing on niche markets have entered the market, which has invisibly expanded the boundaries of traditional government affairs business.

With the superposition of multiple factors, the window of opportunity for the smart government affairs market has opened, presenting a new blue ocean.

At present, participants in the government affairs market can be roughly divided into three camps: the three major basic telecommunications operators; ICT manufacturers such as Huawei, Inspur, H3C, and Sugon; and Internet companies such as Baidu, Alibaba, Tencent, and JD.com. Whether it is telecommunications operators, Internet companies, or ICT giants, they are all seeking their own positions and establishing their own territorial advantages.

It is not easy to break through or even take the lead in the complex government affairs market. At present, the transformation of government affairs is entering the "deep waters" of digitalization, and demands such as "one network for all", "one code for all", and "instant approval and instant processing" are emerging in an endless stream, which has also virtually raised the threshold of competition in the smart government affairs market.

Widening the “moat” of government affairs

Where does Huawei get the confidence to pursue the new blue ocean of government affairs?

Unlike other manufacturers, Huawei has accumulated technology for more than 30 years and has deep insights into the government affairs industry. In addition, it has continuously built the "platform + ecology" "black soil" of the intelligent world for many years. On the secure government affairs base of "Kunpeng Government Affairs Cloud", it has formed a "panoramic picture" of Huawei's smart government affairs solutions, broadening Huawei's "moat" in the government affairs quadrant.

At present, super first-tier cities such as Beijing, Shanghai, and Shenzhen have all chosen to work with Huawei to build smart government affairs.

Taking Shenzhen as an example, Huawei helped the Shenzhen Municipal Government to build an Management Service Command Center (IOC), which brings together various information systems and data. It has connected 42 systems, more than 100 types of data, and more than 280,000 surveillance videos, and formed a three-level linkage command system at the city-district-street level. Huawei's "One-stop Service" in smart government affairs allows Shenzhen citizens to "fill out fewer forms and run less" while fully experiencing the "second-speed" service experience.

In the new government affairs track, Huawei targets the pain points of digital government affairs upgrades, provides scenario-based solutions as a foundation, seizes the initiative, and maintains its "position" advantage.

Recently, an end-to-end smart government "1521" solution was released at the Huawei Smart Government Summit, fully demonstrating Huawei's "full stack" capabilities in the smart government sector.

This solution includes a unified entrance for government affairs; five convenient and efficient business application scenarios covering the government, enterprises, and the public, namely “one code, one network, one number, collaborative service, and collaborative management”; a fast and reliable business collaboration “engine” consisting of a “government service data sharing platform” and a “blockchain trusted government service platform”; and the bottom layer is a basic foundation built by Huawei’s “Kunpeng Government Cloud” that provides trusted services for the government’s digital transformation, providing a full stack of cloud services including computing, storage, networking, PaaS, big data, etc., to meet the needs of government information resource integration.

In Shenzhen, since the launch of "One-stop service", 100% of government service items have been moved to the online service platform, and a total of 1,327 "one thing done at one time" services have been launched. The policy also pioneered a seamless declaration model, which requires no information to be filled in and less application materials to be submitted. Currently, more than 200 items have been approved in seconds.

Many cities have leveraged Huawei to launch the "second processing" model. For example, in Guangxi Zhuang Autonomous Region, Huawei's digital government integration platform has achieved full coverage. Enterprises in the autonomous region can now be established and deregistered within 0.5 working days. The intelligent approval system not only achieves "second approval", but also shortens the approval time by 75%, reduces the types of application materials to be submitted by 26%, and reduces the number of forms to be filled by 60%.

In addition to normalizing the "instant processing" model for government affairs, local governments are also exploring local characteristics based on actual conditions, such as Beijing's "government blockchain" and Jiangsu's "non-face-to-face approval".

While continuously strengthening its own capabilities, Huawei also attaches great importance to "ecological aggregation". At the ecological level, Huawei aggregates the industry's top ecological partners to promote the healthy development of the government information ecosystem. Huawei is committed to being the soil for the ecosystem, hoping to gradually achieve the aggregation and open sharing of government data based on the government digital platform. Taking the "Government Communication" in Huawei's smart government solution as an example, by providing a one-stop application aggregation, accurate and direct service is achieved. 

At present, Huawei has launched more than 1,200 joint solutions with more than 1,000 solution partners. Based on Huawei's digital government platform, partners continue to innovate technology, build scenario-based solutions, and innovate business models.

The advantages of smart government affairs "spill over"

Thanks to its deep understanding of the government affairs industry, Huawei's "moat" in the field of smart government affairs has continued to widen, forming a radiating demonstration for the digital transformation and smart upgrading of other industries, with obvious spillover effects.

To date, Huawei and its ecosystem partners have provided smart city solutions to more than 200 cities in more than 40 countries around the world. In China, Huawei's smart city cases include not only first- and second-tier cities such as Beijing, Shenzhen, Tianjin, and Suzhou, but also fourth- and fifth-tier cities in central and western China, such as Yiyang, Hunan, Yingtan, Jiangxi, Dunhuang, Gansu, and Lingshi, Shanxi.

(Suzhou: The beauty of Changmen Weir)

Based on Huawei's experience in building smart cities in many places, Huawei has created outstanding cases such as "Smart Water Suzhou", "Digital City" in Shenzhen, and the largest big data industrial park in the northwest region of Lanzhou through  various technologies such as AI, big data, cloud computing, and the Internet of Things. It has empowered and accumulated experience at the same time, and has "set an example and brought goods" for the digital transformation of more cities. 

At present, the "online and offline integration" of government affairs is becoming a trend, and "government affairs are open all day" and "24 hours online" are becoming the norm.

The previous "sense of distance" between the government and the public will become "zero distance" under intelligent guidance and one-click access; the interaction between the government and market players will also become closer through precise push and algorithm errands. Only those who have deeply cultivated government affairs business, understand the industry, understand customers, and can give full play to the advantages of differentiated solutions and services can easily lead the new government affairs track.